Refund and Returns Policy

1. Introduction At GKPROGRAMMING PRIVATE LIMITED, we strive to ensure customer satisfaction with our products and services. If you are not entirely satisfied with your purchase, you may be eligible for a refund or cancellation under the specific conditions outlined below.

2. Refund Eligibility

To be eligible for a refund, the following criteria must be met:

• Services: No refunds, returns, or cancellations are allowed for services once they have commenced or been provided.
• Physical Products: Returns and cancellations for physical products are permitted within 7 days of receipt, provided the item is returned in its original condition.
• Proof of Purchase: All refund and return requests must be accompanied by a valid receipt or proof of purchase.

3. Non-Refundable Items Certain items and services are strictly non-refundable, including:

• Gift cards.
• Downloadable software products.
• Services that have already been performed or completed.

4. Refund Process To request a refund, please contact our customer service team at support@gkprogramming.org. Once your request is received and the situation or returned product is inspected, we will notify you regarding the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5 to 7 working days.

5. Late or Missing Refunds If you haven’t received an approved refund within the stated timeframe, please take the following steps:

• First, check your bank account again.
• Next, contact your credit card company, as it may take some time before your refund is officially posted.
• Then, contact your bank, as there is often a standard processing time before a refund is posted.
• If you have done all of this and still have not received your refund, please contact us at info@gkprogramming.org.

6. Cancellation Policy

• Standard Orders: Orders can be canceled within 2 hours of the initial purchase.
• Scheduled Services: Cancellations for scheduled services must be made at least 2 days before the scheduled date to avoid any cancellation fees.

7. Contact Us If you have any questions or require further clarification about our Refunds and Cancellations Policy, please contact us at info@gkprogramming.org.